WHAT IS 211?

United Way's 211 system is coordinated entry into Lucas county's Continuum of Care.

To enter Beach House Family Shelter, your first step is to call 211.

You’ll be connected to an expert who can help you find shelter for yourself and your family.

211 is so much more than help for homelessness. Calling 211 connects you to the local resources you need, be it food, shelter, child care, or even disaster assistance.

211 ASSISTANCE

Call 211 for assistance with:

• COVID-19 Pandemic
• Crisis & Emergency Help
• Disaster Assistance
• Housing
• Food
• Financial Assistance
• Healthcare

No matter what you need, if you're struggling to get your basic needs met - like paying your bills or providing food to your family - 211 can help.

Need assistance? Call 211 or visit their website: www.211.org.

211: UNITED WAY TOLEDO

If you need help with housing, food, healthcare, and other services, calling 2-1-1 connects you with available resources within your community. 2-1-1 is completely free and confidential. Once you call, you’ll speak to a Professional Information and Referral Specialist who will work with you to find a shelter or other services you need.

“I was treated with such dignity. I never got the feeling anyone was looking down their nose at me. They were wonderful. I had a very positive experience, and wish more people knew about 211.” – Michigan 211 Client (testimonial from www.211.org)

If you cannot stay in your current housing situation, the specialist will contact homeless shelters in your local area to find one that has availability. In Toledo, there are homeless shelters that house single men, single women, and families. Depending on your situation, you will be connected to a shelter that can accommodate you.

During this time, you may be asked questions about how long you’ve been homeless, your family situation, your income, employment history, and criminal history. You’re asked these questions to help match you to the services that best fit your situation.

Did You Know: 2-1-1 receives over 4.4 million calls for housing help each year. (www.211.org)

If you are a veteran, fleeing from a domestic abuse situation, or a young adult alone, you may be eligible for additional services.

Once your needs and situation have been assessed, you will be referred to a shelter bed immediately or placed on a wait list. If you are referred to a shelter like Leading Families Home, you’ll be asked to complete an intake form and mental health assessment.

At Leading Families Home, a professional will work with you to create a personal treatment plans and goals. This is to help you find a path for your life of which you can be proud and help you achieve your dreams.