13abc: More local families in need of shelter

January 15, 2026

More local families in need of shelter

TOLEDO, Ohio (WTVG) - Leading Families Home has been helping people achieve independence and economic stability for more than a century. Now, leaders say they are seeing a sharp increase in requests for emergency help.

Leading Families Home has three different campuses around Toledo that can provide shelter for more than 200 people on any given night. But doing that is becoming more and more challenging.

“We are an agency that helps families in crisis. We have three different properties that have shelters for emergency family shelters for homelessness and we have two housing programs, we offer behavioral health and substance abuse, so that we can help people full cycle,” Jennifer Jacobs, the executive director, said.

But providing that support is becoming more difficult.

“We’ve had probably 20 to 30% cuts amongst grants this entire year and so as the need grows, our financial support is decreasing at the same time and so that is leaving a large gap to make up,” Jacobs said.

Jacobs loves what she does. In fact, her work goes home with her most nights.

“It’s a lot of sleepless nights, it’s constantly on my mind, it’s constantly in my heart, I’m constantly thinking where do we go from here, what are the answers, where are some answers we haven’t thought of before, what else could we be doing?” Jacobs said.

13 Action News visited the Beach House Ashland, one of the organization’s emergency shelters. While the group helps hundreds of families at the three shelters every year, it is not enough.

“Our numbers are higher than they have been; we have 146 families on a waitlist just waiting to get into shelter in Toledo,” Jacobs said.

What keeps the staff going is the success stories and there are plenty of them. Lurnetta Brackette said her world was recently turned upside down.

“I’m trying not to cry, because I’ve been through a lot,” Brackette said.

She said her husband was the primary provider. He got sick and had to retire from his job, the two lost their home and are now at the shelter.

“There is a better day coming, you just have to do the work, that’s what we did. I am thankful, truly thankful,” Brackette said.

“We know that we are making a difference, with the help of the community, we’re definitely making a difference. It’s just sometimes, I just wish I could snap my fingers and help everybody all at the same time and end the problem,” Jacobs said.

Brackette and her husband are looking at a new place to call home this week.

Leading Families Home also runs Beach House on Erie Street, as well as Family House.

There are a lot of ways you can help, you can donate things like canned goods, bedding, money and time. If you need the shelter, call 211.

To learn more about Leading Families Home, click here.

May 27, 2026
For Carla Prenkert, founder and director of Build the Children , supporting families in need has always been about more than providing necessities. It is about helping people feel seen, supported and capable of building a better future for themselves and their children. Her connection to Leading Families Home began in 2020 through a school supply and essentials drive supporting families staying at the organization’s Beach House shelter on Erie Street. After hearing about the shelter through an acquaintance who worked as a social worker, Prenkert decided to learn more about the organization and its mission. “That experience really tugged at my heart,” Prenkert said. “I immediately saw how important their work was and how committed they were to helping families move forward.” What began as a simple introduction quickly grew into an ongoing partnership centered around helping families experiencing homelessness find stability and hope. More Than Temporary Shelter According to Prenkert, what sets Leading Families Home apart is its focus on long-term success rather than short-term solutions. The organization’s approach helps families build the foundation for independence by offering guidance, resources and opportunities to rebuild their lives. “They don’t just provide shelter,” she said. “They provide life-changing support.” Over the years, Prenkert has witnessed countless examples of transformation among families served by Leading Families Home. “I’ve seen young mothers earn their GEDs, parents regain custody of their children and fathers complete job training programs and find stable work,” Prenkert said. “They help people rediscover their confidence and realize they are capable of more.” She also praised the organization’s ongoing support for families after they transition out of shelter programs. “They continue to be a resource long after families leave,” she said. “That continued support is incredibly important because stability doesn’t happen overnight.” Changing Perspectives on Homelessness Prenkert believes one of the biggest misconceptions about homelessness is the idea that it could never happen to the average person. “No one is immune,” she said. “A series of unfortunate events, rising housing costs, low wages and exhausted resources can put families in very difficult situations.” She explained that many families also face barriers the public often doesn’t see, including challenges related to documentation, paperwork, finances and prejudice. As a retired nurse with more than 40 years of experience, Prenkert said partnering with Leading Families Home has deepened her understanding of the realities families face and changed her own perspective. “This work educated me and removed any prejudice I may have had,” she said. “I’ve witnessed the power of making people feel seen, valued and supported.” She added that families cannot begin healing or planning for the future while focused solely on survival. “People can’t truly move forward until they’re in a place where they can finally breathe,” Prenkert said. Strengthening the Community Together Prenkert also credits Leading Families Home with helping strengthen collaboration among nonprofit organizations throughout the Toledo community. “They do an amazing job making the needs of families experiencing homelessness known and helping organizations understand how they can help,” she said. She explained that the partnership has also helped Build the Children better understand the specific needs of children and families living in shelters, allowing the organization to provide more meaningful support. For Prenkert, one of the most fulfilling parts of the partnership has been the opportunity to bring joy and encouragement to families during difficult times. “Leading Families Home creates the foundation that allows families to move beyond basic survival,” she said. “That gives organizations like ours the opportunity to come alongside them and provide moments of joy, love and hope.” Looking Ahead As Leading Families Home continues its mission, Prenkert hopes to see even more people step forward to support the organization and the families it serves. “It takes a community to make this happen,” she said. “There is no ‘we’ and ‘they.’ We all have a responsibility to help each other.” When asked why Leading Families Home’s work matters, Prenkert’s answer was simple. “It comes down to basic morality and humanity,” she said. “Most people would do better if they were given the opportunity and support to succeed.”
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