From Crisis to Confidence: Candace Buckley on Dignity, Strategy, and Housing Stability

January 7, 2026

From Crisis to Confidence: Candace Buckley on Dignity, Strategy, and Housing Stability

A Partnership Built on Trust and Outcomes

Candace Buckley’s support for Leading Families Home stretches back more than five years administering grants, and then serving as the Deputy Director at the Toledo Lucas County Homelessness Board. Her role required strict oversight and accountability. What she witnessed was an organization consistently rising to the moment.

“I knew they were a good organization because their end-users told me,” she said. “Working at the Board, you’d get calls daily, but the calls about Leading Families Home were compliments. Families would name staff directly, thanking them for compassion and care. That said everything to me.”

A Century of Impact, Culture, and Stability

At the time, Candace was helping expand homelessness system funding from 11 grants to more than 50, ensuring agencies had the resources to meet growing needs. Through that work, she watched Leading Families Home establish itself as a critical anchor, uniquely focused on supporting families through emergency shelter and long-term housing pathways.

“You don’t survive for 100 years in this community unless you’re innovative, resilient, compassionate, and collaborative,” she said. “Leading Families Home is all of those things.”

Candace credits their culture and staff as core strengths: people who show up with pride, call community members by name, and make sure every family feels seen and respected. “No one wants to be in an emergency shelter. But Leading Families Home leads with dignity and focuses on hope and healing. They meet each person where they are.”

A Success Story That Defines Why the Work Matters

Candace has witnessed many success stories over the years but carries one specific story with her: a woman she knew personally who entered the shelter system after a sudden decline in health and stability. Once a high-earning corporate professional and veteran, she experienced a rapid and traumatic shift in circumstances. Leading Families Home became a place of trust, connection, and emergency respite.

“She was determined to rebuild, and she did so quickly,” Candace said. “Leading Families Home didn’t define her by her crisis. They understood her situation, treated her with dignity, and helped her stabilize. That experience changed her trajectory.”

Intentional Case Management That Drives Housing Stability

From Candace’s perspective, Leading Families Home’s strength lies in its intentionality. Their robust case management ensures families remain supported long after they leave the shelter, which is a key reason so many remain stably housed.

She also believes the organization’s strong relationships with landlords are another major differentiator. These relationships help families overcome stigma and secure healthy housing in a market that is increasingly limited and competitive.

Strategic Alignment Across Systems and Community Needs

Candace sees alignment between Leading Families Home’s mission and her own work leading the Toledo Lead Resource Center. She values Leading Families Home’s commitment to placing families in safe and healthy environments, especially critical in a region where aging housing stock and environmental risks create real barriers to long-term stability.

She emphasized that safe, healthy, and affordable housing stability is foundational to economic mobility. 

Looking Forward: Strengthening Families and Toledo’s Future

Candace hopes to see continued investment in Leading Families Home and envisions future opportunities to expand services, including workforce development, childcare support, and clinical partnerships.

“Supporting Leading Families Home is supporting Toledo’s mission to help families do better,” she said.

Her belief in the organization’s impact is clear, grounded in years of firsthand experience:

“Every single family served by Leading Families Home is worth it, no matter their background or what brought them there. Leading Families Home sees people first, not their crisis. That’s why their work matters.”

May 27, 2026
For Carla Prenkert, founder and director of Build the Children , supporting families in need has always been about more than providing necessities. It is about helping people feel seen, supported and capable of building a better future for themselves and their children. Her connection to Leading Families Home began in 2020 through a school supply and essentials drive supporting families staying at the organization’s Beach House shelter on Erie Street. After hearing about the shelter through an acquaintance who worked as a social worker, Prenkert decided to learn more about the organization and its mission. “That experience really tugged at my heart,” Prenkert said. “I immediately saw how important their work was and how committed they were to helping families move forward.” What began as a simple introduction quickly grew into an ongoing partnership centered around helping families experiencing homelessness find stability and hope. More Than Temporary Shelter According to Prenkert, what sets Leading Families Home apart is its focus on long-term success rather than short-term solutions. The organization’s approach helps families build the foundation for independence by offering guidance, resources and opportunities to rebuild their lives. “They don’t just provide shelter,” she said. “They provide life-changing support.” Over the years, Prenkert has witnessed countless examples of transformation among families served by Leading Families Home. “I’ve seen young mothers earn their GEDs, parents regain custody of their children and fathers complete job training programs and find stable work,” Prenkert said. “They help people rediscover their confidence and realize they are capable of more.” She also praised the organization’s ongoing support for families after they transition out of shelter programs. “They continue to be a resource long after families leave,” she said. “That continued support is incredibly important because stability doesn’t happen overnight.” Changing Perspectives on Homelessness Prenkert believes one of the biggest misconceptions about homelessness is the idea that it could never happen to the average person. “No one is immune,” she said. “A series of unfortunate events, rising housing costs, low wages and exhausted resources can put families in very difficult situations.” She explained that many families also face barriers the public often doesn’t see, including challenges related to documentation, paperwork, finances and prejudice. As a retired nurse with more than 40 years of experience, Prenkert said partnering with Leading Families Home has deepened her understanding of the realities families face and changed her own perspective. “This work educated me and removed any prejudice I may have had,” she said. “I’ve witnessed the power of making people feel seen, valued and supported.” She added that families cannot begin healing or planning for the future while focused solely on survival. “People can’t truly move forward until they’re in a place where they can finally breathe,” Prenkert said. Strengthening the Community Together Prenkert also credits Leading Families Home with helping strengthen collaboration among nonprofit organizations throughout the Toledo community. “They do an amazing job making the needs of families experiencing homelessness known and helping organizations understand how they can help,” she said. She explained that the partnership has also helped Build the Children better understand the specific needs of children and families living in shelters, allowing the organization to provide more meaningful support. For Prenkert, one of the most fulfilling parts of the partnership has been the opportunity to bring joy and encouragement to families during difficult times. “Leading Families Home creates the foundation that allows families to move beyond basic survival,” she said. “That gives organizations like ours the opportunity to come alongside them and provide moments of joy, love and hope.” Looking Ahead As Leading Families Home continues its mission, Prenkert hopes to see even more people step forward to support the organization and the families it serves. “It takes a community to make this happen,” she said. “There is no ‘we’ and ‘they.’ We all have a responsibility to help each other.” When asked why Leading Families Home’s work matters, Prenkert’s answer was simple. “It comes down to basic morality and humanity,” she said. “Most people would do better if they were given the opportunity and support to succeed.”
April 30, 2026
Leading Families Home Hosts Spring Luncheon
April 30, 2026
Leading Families Home hosts annual luncheon
Show More