How We Peacefully Resolve Landlord-Tenant Disputes

Leading Families Home • Aug 31, 2020

At Leading Families Home, we work to transition families from homelessness to permanent housing. This process takes about a month or so, depending on the needs of the family and availability of affordable housing.

The housing process includes education, a rigorous inspection of the housing unit, and lease signing. Our Case Managers and Housing Inspection Specialists are there for our Participants from beginning to end.

Once housed, our Case Managers keep in contact with the family to ensure the family has the support needed to maintain tenancy. 

Every now and then, our tenants and landlords disagree on things. Many times, this involves a tenant’s requested repairs or improvements to the housing unit. If a housing unit is damaged in some way, it may exceed the amount of the tenant’s deposit. This can create a situation where a landlord may begin to lose money on the unit.

Recently, we found housing for a young couple and their two children. This was the first time the family had rented an apartment. 

Unfortunately, the family experienced rodent infestation after moving into their unit. The tenants alerted their landlord several times, but the predicament wasn’t resolved. 

The tenants were at a loss as to what to do. They decided that they would have to break their lease, in order to get out of the apartment unit and protect their children from the rodents.

Thankfully, they contacted their Case Manager before they moved forward with this decision. 

Had the tenants broken the lease without resolving the issue, they would have been exited from Leading Families Home housing program, which means they would stop receiving the support and resources that LFH provides. This could have put them back on the path the homelessness , if they were not employed and could not afford housing without the support of LFH. 

Instead, the tenants spoke to their Case Manager at LFH. She quickly secured emergency housing in our shelter for the family, to remove them from the threat of rodents in the unit. Their Case Manager also advocated on behalf of the family with the landlord, requesting a resolution to the conflict. 

The landlord agreed to let the family out of the lease without evicting them. An eviction on the tenants’ records would make it very difficult for them to secure housing in the future. 

This is a positive resolution to this conflict. The landlord was willing to work with our Participants and allowed them to exit the unit without escalating the problem. 

We find, many times, that our landlords are willing to work with LFH and our Participants – even young, first-time tenants. 

One of our Housing Inspection Specialists said, “I think this is a testimony to the legitimacy of what we do.  I think many of our landlords, whether they’re private or part of a larger corporation, know that our agency, the case managers, are involved with the Participants and will be responsive to the landlord’s concerns.

I think it also speaks to the value of what we do, and that many of the landlords feel that we are capable enough at our jobs to actually help our Participants to a better life.  Kind of like when you give money to a charity, you want to feel that the charity is legit and competent so your efforts aren’t wasted.

So while our Participants can present as rough around the edges, and need some patience and understanding, it’s always refreshing when the landlord goes that extra mile to work with us, and them, instead of resorting immediately to eviction/non-renewal of the lease.”

You Can Change a Life

For our current and future Participants, the need for comprehensive services continues to grow. To meet that need, we have big plans. And big plans call for big dollars. We need your help. Will you partner with us to meet the needs of our community? You can give by PayPal , or by mailing a check to Leading Families Home, 2910 W. Central Avenue, Toledo, Ohio 43606.

Thank you for always being faithful partners in our mission — helping families transition from homelessness to permanent housing.Together we’ve got this.

Let’s Connect

Connect with us on social media to see the latest stories from our Participants, Board Members, Staff, and Volunteers!

You can support Leading Families Home by liking or following our accounts, liking and SHARING them on your social media accounts. Invite your contacts to like or follow us, too! Let’s spread the word, and end homelessness in Toledo!

Help Us Out

Leading Families Home is based in Toledo, Ohio. We are dedicated to fighting homelessness in our community – and we’d love your help! Please consider supporting our organization in one of the following ways:

Donate Online

Leading Families Home partners with PayPal for secure online payments. Click Donate Now to be taken to the secure donation page.

Mail a Check

To donate by check, please make the check out to Leading Families Home.

Mail your check to the following address:

Leading Families Home

2283 Ashland Ave.

Toledo, OH 43604

Other Ways to Donate

Shop with AmazonSmile🙂

When you shop on AmazonSmile (smile.amazon.com) the AmazonSmile Foundation will donate 0.5% of the price of eligible purchases to the charitable organization of your choice. Learn more about AmazonSmile .

Use Kroger Community Rewards

It’s easy to donate with Kroger Community Rewards – just shop at Kroger, and swipe your Plus Card! Join Kroger Community Rewards .

Matching Gifts: Double Your Donation

Every year we have a Match Campaign – an exciting way for you to double your impact. During this campaign, our match partners will match your monetary donation to Leading Families Home.

Match partners also include corporate sponsors who match their employees’ donations. If you’d like to participate, find out if your employer matches employee donations to 501(c)(3) organizations and contact us .

Host a 3rd Party Fundraiser

Do you love to plan events? You can raise donations for LFH by hosting your own event! Have fun and make an impact on our community. Ask for donations instead of birthday gifts or baby shower presents.

Remember Us in Your Will

A Planned Gift allows you to donate in a very meaningful way. Contact your financial advisor or estate planner to learn more.

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