Housing Stability: Our Goal for All Shelter Participants

Leading Families Home • October 14, 2020

At Leading Families Home, we believe in creating stability for our Shelter Participants in order to help them maintain permanent housing once they’ve transitioned from homelessness.

We do this in a number of ways, including financial education, case management support, and housing.

Sign on red fence:

Homeless

When our Participants first come to Beach House Family Shelter, it is because they lack an adequate nighttime residence – in other words, they have no home. Our goal at Beach House Family Shelter is to help them transition from homelessness to permanent housing.

We do this by first providing a safe, clean shelter for them. Once our Participants have a place to live, they can focus on other things. They don’t have to worry about having a safe place for their children to sleep – and this gives them the freedom to branch out and create a better life for themselves.

Once in Shelter, our Participants engage in programs to help them improve their lives. This includes education in health, finance, and parenting skills. Knowledge increases our Participants’ self-esteem and confidence, which helps them take risks like finding a job.

Each Participant at our Shelter also receives case management and support. This means that an individual employed by Leading Families Home is assigned to help the Participant. This individual is there for the Participant throughout his or her time at Beach House Family Shelter and beyond. The case manager is there to offer guidance, encouragement, and support.

The case manager also helps his or her Participants to transition to permanent housing. Although many of our Participants search for and find an appropriate place to live, the case manager is there to ensure everything goes smoothly.

Usually a Participant stays at our shelter for 30 days or less. At the end of this time, most Participants have found a housing unit and have signed a lease. Case managers stay in touch with Participants once they move into their new home. The case manager is there to ensure the lease is valid and fair. They help if any disputes with a landlord arise.

Our program works because it addresses the need for housing first. Once a Participant has housing, he or she can focus on creating a good life for themselves and their families.

Does it work? Yes, and we have proof.

Housing Stability

Over the years, several former Participants have stayed in their unit for several years after they’ve exited our program at Leading Families Home. This means that they’re able to pay their entire rent on their own.

Many times, the landlord we’ve worked with to house our Participants tellls us how grateful they are for our program. Often, they even inquire about putting another Participant in the same unit.

Our agency feels that housing is the foundation for success, and this confirms that our former Participants were able to maintain their housing through creating enough income every month to pay rent, along with utilities and other regular expenses.

I don’t think this can be understated: our very goal is to help transition our Participants to stability in their lives, and these stories are confirmation of success.

You Can Change a Life

For our current and future Participants, the need for comprehensive services continues to grow. To meet that need, we have big plans. And big plans call for big dollars. We need your help. Will you partner with us to meet the needs of our community? You can give by PayPal , or by mailing a check to Leading Families Home, 2910 W. Central Avenue, Toledo, Ohio 43620

Thank you for always being faithful partners in our mission — helping families transition from homelessness to permanent housing. Together we’ve got this.

Let’s Connect

Connect with us on social media to see the latest stories from our Participants, Board Members, Staff, and Volunteers!

You can support Leading Families Home by liking or following our accounts, liking and SHARING them on your social media accounts. Invite your contacts to like or follow us, too! Let’s spread the word, and end homelessness in Toledo!

Help Us Out

Leading Families Home is based in Toledo, Ohio. We are dedicated to fighting homelessness in our community – and we’d love your help! Please consider supporting our organization in one of the following ways:

Donate Online

Leading Families Home partners with PayPal for secure online payments. Click Donate Now to be taken to the secure donation page.

Mail a Check

To donate by check, please make the check out to Leading Families Home.

Mail your check to the following address:

Leading Families Home

2283 Ashland Ave.

Toledo, OH 43620

Other Ways to Donate

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Use Kroger Community Rewards

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Matching Gifts: Double Your Donation

Every year we have a Match Campaign – an exciting way for you to double your impact. During this campaign, our match partners will match your monetary donation to Leading Families Home.

Match partners also include corporate sponsors who match their employees’ donations. If you’d like to participate, find out if your employer matches employee donations to 501(c)(3) organizations and contact us .

Host a 3rd Party Fundraiser

Do you love to plan events? You can raise donations for LFH by hosting your own event! Have fun and make an impact on our community. Ask for donations instead of birthday gifts or baby shower presents.

Remember Us in Your Will

A Planned Gift allows you to donate in a very meaningful way. Contact your financial advisor or estate planner to learn more.

January 15, 2026
TOLEDO, Ohio (WTVG) - Leading Families Home has been helping people achieve independence and economic stability for more than a century. Now, leaders say they are seeing a sharp increase in requests for emergency help. Leading Families Home has three different campuses around Toledo that can provide shelter for more than 200 people on any given night. But doing that is becoming more and more challenging. “We are an agency that helps families in crisis. We have three different properties that have shelters for emergency family shelters for homelessness and we have two housing programs, we offer behavioral health and substance abuse, so that we can help people full cycle,” Jennifer Jacobs, the executive director, said. But providing that support is becoming more difficult. “We’ve had probably 20 to 30% cuts amongst grants this entire year and so as the need grows, our financial support is decreasing at the same time and so that is leaving a large gap to make up,” Jacobs said. Jacobs loves what she does. In fact, her work goes home with her most nights. “It’s a lot of sleepless nights, it’s constantly on my mind, it’s constantly in my heart, I’m constantly thinking where do we go from here, what are the answers, where are some answers we haven’t thought of before, what else could we be doing?” Jacobs said. 13 Action News visited the Beach House Ashland, one of the organization’s emergency shelters. While the group helps hundreds of families at the three shelters every year, it is not enough. “Our numbers are higher than they have been; we have 146 families on a waitlist just waiting to get into shelter in Toledo,” Jacobs said. What keeps the staff going is the success stories and there are plenty of them. Lurnetta Brackette said her world was recently turned upside down. “I’m trying not to cry, because I’ve been through a lot,” Brackette said. She said her husband was the primary provider. He got sick and had to retire from his job, the two lost their home and are now at the shelter. “There is a better day coming, you just have to do the work, that’s what we did. I am thankful, truly thankful,” Brackette said. “We know that we are making a difference, with the help of the community, we’re definitely making a difference. It’s just sometimes, I just wish I could snap my fingers and help everybody all at the same time and end the problem,” Jacobs said. Brackette and her husband are looking at a new place to call home this week. Leading Families Home also runs Beach House on Erie Street, as well as Family House. There are a lot of ways you can help, you can donate things like canned goods, bedding, money and time. If you need the shelter, call 211. To learn more about Leading Families Home, click here. Source: https://www.13abc.com/2026/01/15/more-local-families-need-shelter/?fbclid=IwY2xjawPWE1dleHRuA2FlbQIxMQBicmlkETFqWGhGbktMZ3RocHN1T2FXc3J0YwZhcHBfaWQQMjIyMDM5MTc4ODIwMDg5MgABHsgMdiahWZCNRyRah7J5ijuTRajGokQO0Ep0dN-sUZsoSXSzG-37ixjudV7Y_aem_yrWN5Ev2ipukk-ya_20J2w
January 7, 2026
A Partnership Built on Trust and Outcomes Candace Buckley’s support for Leading Families Home stretches back more than five years administering grants, and then serving as the Deputy Director at the Toledo Lucas County Homelessness Board. Her role required strict oversight and accountability. What she witnessed was an organization consistently rising to the moment. “I knew they were a good organization because their end-users told me,” she said. “Working at the Board, you’d get calls daily, but the calls about Leading Families Home were compliments. Families would name staff directly, thanking them for compassion and care. That said everything to me.” A Century of Impact, Culture, and Stability At the time, Candace was helping expand homelessness system funding from 11 grants to more than 50, ensuring agencies had the resources to meet growing needs. Through that work, she watched Leading Families Home establish itself as a critical anchor, uniquely focused on supporting families through emergency shelter and long-term housing pathways. “You don’t survive for 100 years in this community unless you’re innovative, resilient, compassionate, and collaborative,” she said. “Leading Families Home is all of those things.” Candace credits their culture and staff as core strengths: people who show up with pride, call community members by name, and make sure every family feels seen and respected. “No one wants to be in an emergency shelter. But Leading Families Home leads with dignity and focuses on hope and healing. They meet each person where they are.” A Success Story That Defines Why the Work Matters Candace has witnessed many success stories over the years but carries one specific story with her: a woman she knew personally who entered the shelter system after a sudden decline in health and stability. Once a high-earning corporate professional and veteran, she experienced a rapid and traumatic shift in circumstances. Leading Families Home became a place of trust, connection, and emergency respite. “She was determined to rebuild, and she did so quickly,” Candace said. “Leading Families Home didn’t define her by her crisis. They understood her situation, treated her with dignity, and helped her stabilize. That experience changed her trajectory.” Intentional Case Management That Drives Housing Stability From Candace’s perspective, Leading Families Home’s strength lies in its intentionality. Their robust case management ensures families remain supported long after they leave the shelter, which is a key reason so many remain stably housed. She also believes the organization’s strong relationships with landlords are another major differentiator. These relationships help families overcome stigma and secure healthy housing in a market that is increasingly limited and competitive. Strategic Alignment Across Systems and Community Needs Candace sees alignment between Leading Families Home’s mission and her own work leading the Toledo Lead Resource Center. She values Leading Families Home’s commitment to placing families in safe and healthy environments, especially critical in a region where aging housing stock and environmental risks create real barriers to long-term stability. She emphasized that safe, healthy, and affordable housing stability is foundational to economic mobility. Looking Forward: Strengthening Families and Toledo’s Future Candace hopes to see continued investment in Leading Families Home and envisions future opportunities to expand services, including workforce development, childcare support, and clinical partnerships. “Supporting Leading Families Home is supporting Toledo’s mission to help families do better,” she said. Her belief in the organization’s impact is clear, grounded in years of firsthand experience: “Every single family served by Leading Families Home is worth it, no matter their background or what brought them there. Leading Families Home sees people first, not their crisis. That’s why their work matters.”
November 21, 2025
About 75 volunteers participated in the first-ever UpTown Cleanup Day on Friday. Beyond the obvious goal of helping one of Toledo’s near-downtown neighborhoods make more strides toward a comeback, the event had a more serious objective for some of the participants: keeping an eye out for homeless people in need of services. The Toledo Lucas County Homelessness Board was one of the event partners for that reason. It viewed the cleanup as a chance to become more visible and possibly connect more directly with those in need, said Julie Embree, the board’s executive director. “There’s been an increase in the number of folks on the street, with the economy the way it is and the lack of affordable housing,” she said. “We want to provide grace to our homeless folks.” Toledo’s regular number of 588 shelter beds are at capacity, Ms. Embree said. “There are more than 250 people on wait lists now,” she said. Sandra De Steno, United Way of Greater Toledo 211 director, said that wait list includes about 175 families. The last time the need was this great was during the coronavirus pandemic. She said relief came back then in the form of the American Rescue Plan Act of 2021. Also called the coronavirus stimulus package, ARPA provided $1.9 trillion in federal money to help cities nationwide. Now, there are “fewer and fewer resources to stabilize them,” Ms. De Steno said of homeless people. “There’s a lot of people focused on [donating] food right now, but food is only one of the many things that people need,” she said. Lisa Pengov, the homelessness board’s operations manager, said the problem “keeps getting worse.” “We have a lot of encampments popping up right now,” she said. “Homeless individuals are staying out on the street because all of the shelters are full. The encampments are getting larger and larger, and we’re getting more people on the street.” The event was organized by ConnecToledo, in partnership with Downtown Toledo Improvement District. Betsy Ujvagi, ConnecToledo office manager, agreed the cleanup was a good “visibility opportunity” for the homelessness board to help expand its reach. “We’re in a different environment this year,” Ms. Embree said. “We anticipate the number of people we see on the street is going to grow. Let’s find some grace and connection for our unsheltered folks. We’re asking our businesses for help to do that. As much as anything, Ms. Embree said, the UpTown district cleanup was an event “to showcase how we can work together and find solutions.” She and others said they hope it expands to other neighborhood districts. They saw Friday’s event as the kickoff for multiple cleanups in the spring and fall of 2026. One of the many other groups involved was Keep Toledo/Lucas County Beautiful. Its executive director, Adam Cassi, said that group provided gloves, bags, litter tongs, and other supplies. Volunteers met at 10 a.m. at UpTown Green, 1904 Madison Ave., and spent a couple of hours picking up litter. “It’s a way to beautify our city, but it also shows people are dedicated to making our city a good place to live,” Mr. Cassi said. He said cleanups are good for residents and good for the business community. “There’s a lot of research that says once an area is clean it’s easier to keep it that way,” Mr. Cassi said. “It shows that we take pride in our city, and that littering is socially unacceptable.” One of the people picking up trash was Johnathan Nichols, 35, Family House marketing and development director. “We’ve seen an increased need and we continue to rally for community support to serve the families,” Mr. Nichols said. Another volunteer, Corey Julius, 34, works at the nearby Toledo Metro Federal Credit Union, 1212 Adams St., as its vice president of lending. “I want to give back to the community. Helping to clean up is an easy way for us average people to chip in a bit,” Mr. Julius said. “I was pleasantly surprised to see the turnout. Honestly, there are more people than I expected to be here.” First Published November 14, 2025, 4:30 p.m. Source: https://www.toledoblade.com/local/city/2025/11/14/first-uptown-cleanup-serves-dual-purpose/stories/20251114122
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